Privacy Policy
Effective Date: October 6, 2026
1. Introduction
CND Collective (“CND Collective,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through this website and its related pages and tools (collectively, the “Site”). By using the Site, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Information you provide
When you submit the contact form, we collect the information you provide, which may include your name, email address, company name, and the contents of your message.
Information collected automatically
When you visit the Site, our hosting provider may automatically collect standard technical information, such as your IP address, browser type, device type, referring page, and the pages you request. This information is used to operate, maintain, and secure the Site.
Interactive tools
The Pulse Check, and the sample Revenue Radar and Profit Leak Monitor tools, operate within your web browser. Your answers and inputs are not transmitted to or stored by CND Collective unless you choose to submit them. If you request your Pulse Check results by email, we receive your name, email address, company name (if provided), and your answers and results. We use them to email you your results and to follow up with you personally.
3. How We Use Information
We use the information we collect to:
- Respond to inquiries and schedule consultations;
- Provide, manage, and improve our services;
- Communicate with clients and prospective clients regarding engagements;
- Maintain business, accounting, and tax records;
- Protect the security and integrity of the Site; and
- Comply with applicable legal obligations.
We do not send marketing communications without your consent.
4. Cookies and Tracking Technologies
The Site does not use advertising cookies, analytics cookies, or third-party tracking technologies. Certain pages load fonts from third-party providers, which may receive your IP address when the page is requested.
5. How We Share Information
We do not sell, rent, or trade personal information. We may disclose personal information only in the following circumstances:
- Service providers. We share information with vendors that perform services on our behalf, such as website hosting, form processing, email, and file storage. These providers are permitted to use personal information only as necessary to perform services for us.
- Legal requirements. We may disclose information if required by law, regulation, subpoena, or court order, or to protect the rights, property, or safety of CND Collective, our clients, or others.
- Business transfers. If CND Collective is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
- With your consent. We may share information for any other purpose with your consent.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Inquiry information from individuals who do not become clients is generally retained for no longer than two (2) years. Client information is retained for the duration of the engagement and thereafter as required for legal, accounting, and tax purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted (HTTPS) connections to the Site and restricted access to information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not submit sensitive information, such as financial account numbers, passwords, or health information, through the contact form.
8. Your Rights and Choices
Subject to applicable law, you may request to:
- Access the personal information we hold about you;
- Correct inaccurate personal information;
- Delete your personal information, subject to legal and record-keeping obligations; and
- Opt out of further communications from us.
To submit a request, please contact us using the information below. We will respond within thirty (30) days. Residents of certain states may have additional rights under applicable state privacy laws, and we will honor such requests as required.
9. Children’s Privacy
The Site is intended for business owners and professionals and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acknowledgment of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
CND Collective
Houston, Texas
Email: crystal@cndcollective.com